Frequently Asked Questions – Kitchens & Bathroom Renovations
FAQ – Bathroom Renovations
Do you guarantee your work?
Yes. All work done by a Indesign Bathrooms is covered by the QBCC (Our Licence is: 1274525) for six years and six months, giving you peace of mind and security. We comply with all industry standards.
Can I look at any example of finished work?
Yes. Of course! We would be pleased to take you to a recently renovated bathroom in your area now.
How can I be sure that the renovation will be completed on time?
Indesign Bathrooms use agreements written by the Housing Industry Association and specify a completion date. We complete our agreements.
Will I have to move out of my home during the construction period?
No! If required, we can organise you an en-suite on site, which is a mobile bathroom that hooks up to your own water and sewer. Just step out your door. Simple.
Will you assist me to purchase my own fixtures and fittings?
Yes, we can assist you with the selection and purchase of your fixtures and fittings or we can do it for you.
How long will the construction period be?
The typical time for a complete standard bathroom renovation is between 10 – 15 working days. This excludes the shower screen. Quality product and finish adds lasting value to your property and that takes time. To do it any quicker means taking shortcuts and sacrificing quality, which is why some non-standard jobs may take a few days longer.
Do I save money renovating my two bathrooms at once?
Yes. The average saving on doing 2 bathrooms at once is about 20% of the cost of the second bathroom. This allows our team to efficiently complete the job all at once and minimize the management process. So you save time and money!
Do you use the same workers on each project?
Yes, all our trades are consistent, which gives us quality performance every time.
Will I still have water and electricity through this process?
Yes. The water and power will only be turned off for no more than 20 minutes throughout the renovation process.
Can I use some of my own tradesmen?
No, our systems and processes work best with the tried and tested team members we have. Seeing as we offer a complete service from start to finish we prefer to use our own tradesmen so as to guanratee our workmanship and keep to schedule.
What is your policy on the clearance of asbestos?
All our tradespeople are licensed to deal with the discarding of asbestos where necessary according to State procedures to ensure your safety.
When will my renovation begin?
Taking into consideration the drawing of the detailed plans of your project, the signing of contracts and the delivery of the products to be on site our time is within 2 weeks from signing.
Do you have a showroom?
We believe that for the custom-built work we do, having a showroom is not conducive. All our designs are client-specific and they are usually not duplicated. If you would like to see our work, our past clients have invited us to showcase work we have done for them to potential clients. We do welcome you to our Design Studio in Fortitude Vally to discuss all the plans and go through every last detail.
Do you clean up after the job is done?
We utilise professional cleaners at the end of each job to do a thorough clean up once your renovation is complete. This is included in the quote we give you. We also clean up each day at the end of the days work.
Are there any hidden charges I should be aware of?
We guarantee that there will be no surprise costs, hidden fees - all charges and fees will be reflected in our initial quote. Variations are only quoted for when you would want some extra work done or there are unforeseeable damages or delays on-site (termite damage, rotting timber etc). If I wanted to simply improve the resale value of my house by doing a bathroom renovation without spending too much money.
Will I need council approval?
In some cases where there is structural movement or additions, council approval is necessary . We will handle all the necessary requirements and submit paperwork on your behalf so you don’t have to stress about that part.
FAQ – Kitchens Renovations
How long does the renovation take?
Since each piece of cabinetry is custom-made the average kitchen takes approximately 3-4 weeks to complete from sign up to installation. Depending on the size of the job - it takes 2-3 weeks for your cabinetry to be designed and built and then installation & completion takes another 3-5 days. So on average there is only a disruption to your everyday routine for only a week during installation.
How soon can I have someone take a look at my current kitchen?
We can have someone out to you in 1-2 business days.
Do you also have a range of flat packed/budget kitchens under $6000?
We are in the business of custom Australian made kitchens to fit the specific needs of each client using the highest quality materials for durability - we believe in offering you the “best price” for your needs.
Why do I need a kitchen designer?
A kitchen renovation is a big investment and having a kitchen designer is essential if you want to avoid making expensive mistakes. It gives you more security knowing you have hired a professional to ensure to the details of your project – we co-create your perfect kitchen with you and make sure that your needs are met and your dream kitchen realised.
If I wanted to simply improve the resale value of my house by doing a kitchen renovation without spending too much money, can you help?
Our designers have a wealth of knowledge in this field and we understand the need for a good return on your investment. We most certainly can help you identify minimum changes you need to do in order for you to achieve your your maximum selling price. We do have a special series of analyses which we do to give you your desired outcome.
Will I need council approval?
In some cases where there is structural movement or additions, council approval is necessary. We will handle all the necessary requirements and submit paperwork on your behalf so you don’t have to stress about that part.
Does Indesign Kitchens hold a builders Licence and can they Project Manage our entire renovation?
Yes, As holders of a QBCC Builders Licence number: 1274525, Indesign Kitchens (Indesign Interior Architecture Pty Ltd) has the experience & know how to ensure you have a trouble free installation. Indesign Kitchens fully project manages the entire kitchen renovation so you have just one point of contact. You deal only with Indesign Kitchens and receive a Home Warranty Insurance certificate which gives you extra peace of mind that you are dealing with a company you can trust.